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 Can I have a SPF record on my domain?
We can add this for you. Just submit a support ticket with the domain name you would like the SPF...
Views: 91
Do you support boxtrapper?
We find that boxtrapper increases spam, therefore we do not support it.
Views: 81
How can I add a mailing list?
1. Log into cPanel and click the "Mailing List" icon under the Mail section.2. Enter the list...
Views: 146
How can I check an email address disk usage/quota?
1. Log into your cPanel and click the "Email Accounts" icon under the Mail section.2. At the...
Views: 83
How do I change my MX record?
1. Log into your cPanel and click the "MX entry" icon under the Mail section.2. ...
Views: 100
How do I change the password for an email address?
1. Log into your cPanel and click "Email Accounts" under the Mail section.2. The bottom of the...
Views: 73
How do I change the quota of an email address?
1. From cPanel click the "Email Accounts" icon under the Mail section.2. Click "Change Quota"...
Views: 95
How do I create an auto responder?
1. Log into cPanel and click the "Auto Responders" icon under the Mail section.2. Click the "Add...
Views: 88
How do I create an e-mail forwarder?
1. Log into cPanel and click the "Forwarders" icon under the Mail section.2. On the next page you...
Views: 81
How do I create an email address?
Things you will need:
Your account username & password (for cPanel)
Your favoriate web...
Views: 93
How do I delete an email address?
1. Log into your cPanel and click on the "Email Accounts" icon under the Mail section.2. Find the...
Views: 91
How many e-mails can I send?
You are allowed to send out 300 e-mails per hour per hosting account. *Mass emailing and email...
Views: 204
How to access your Email using the web
These instructions will guide you through accessing your Email using the web.
Enter...
Views: 180
I am getting a message that my mailbox is full?
Your mailbox could be full for a number of reasons, the most obvious things to check are below:...
Views: 95
I can't send email to yahoo, gmail, hotmail, etc.
This is most likely means you have been blacklisted.
Please submit a ticket to our technical...
Views: 79
I cannot Send Email.
There are many factors that could impact your ability to send Email. Please check the following:...
Views: 91
Rebuild Your Mailbox in Apple Mail
Steps necessary to use the "Rebuild" command to repair your email account on the server....
Views: 256
Someone is using my email (domain) to send spam
This is called "collateral spam" This is someone faking your email address in a mail application...
Views: 94
What do you do about my email account’s security?
We have set up SPF records for all the domains hosted on our servers, so other remote mail...
Views: 80
What is a default e-mail address?
A default address is an e-mail address that is setup to catch any incoming e-mail to your server...
Views: 85
Why are my emails to Yahoo being delayed?
This is caused by a new spam fighting feature with Yahoo Mail called Grey Listing. For more...
Views: 88
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